Loading Events

« All Events

  • This event has passed.

Telecom Masterclass – Positive Regulatory Partnerships (Trinidad & Tobago)

June 12, 2018 @ 8:00 AM - June 15, 2018 @ 5:00 PM UTC-4

US$ 2490

Top Telecom Training continues its Executive Training Series in the Caribbean. Next stop will be Trinidad & Tobago:

Telcom Masterclass: Positive Regulatory Partnerships

The telecommunications landscape has changed rapidly over the last few years and even more dramatic changes are yet to come. Regulation needs to keep up with new technology and this is not always easy.

The Regulatory Workshop is both for operators and regulatory authorities, and provides practical solutions that are adapted to your local telecom environment, to face the challenges that are a by-product of new technologies.

By creating a mutual understanding between operators and regulatory authorities, this workshop builds a bridge between regulation policies and the opportunities this provides for a sharp edge over the competition.

Early Bird Countdown

What will you learn

The Regulatory workshop will provide you with:

  • Clear understanding of the relational dynamics between operators and regulators and how to create a win-win
  • Strategies on how to deal with customer complaints and how to create a positive outcome
  • Considerations for a successful management of interconnect issues
  • Ways to set the best policies for mobile co-location
  • Strategies, principles and policies when dealing with Frequency Spectrum Management, Radio Frequency Interference, and Number Portability
  • Lawful Intercept – responsibilities and compliance


Training Resources

It is supported by a number of videos, supplied prior to the course, which prepares you for the workshop, the interactive Q&A sessions, the practical exercises and the brainstorming sessions. This ensures that you get the most out of the Regulatory workshop.


Training Modules

Positive Regulatory Partnerships is designed with senior telecom staff, board members, directors and government executives in mind, and consists of the following 8 modules:

How regulatory authorities and operators have had to change the way in which they work as a result of new technologies; and how this can have a positive effect on business.
Investigates the nature of complaints made to regulatory authorities and how these can be managed in such a way, so that an acceptable outcome is always achieved.
The technical and commercial considerations that a regulatory authority is required to make and how to successfully manage the many challenges that will be faced.
The different levels of co-location that are available and how to set the best policies based upon national market conditions and telecom environments.
How to manage spectrum in the challenging times of continuously changing technology, increased frequency demand and the ever present threat of over-crowded airwaves.
The principles and policies of regulation when dealing with interference to the national frequency spectrum.
The policy role of a regulatory authority and the relationships with operators and 3rd parties, when setting up and managing a national number portability service.
How LI works and the responsibilities of operators and their compliance obligations under the relevant acts.

All workshops are half a day. The workshops ensure the delegates understand the basic technology and then progress on to the options for policy decisions based upon local conditions.

Download the brochure for a full breakdown of all the topics in each module:



Who should attend?

Board Directors, Policy Makers, Technical Staff, Legal Staff, and Commercial Staff, within Regulators, Operators and MVNO’s.



Early Bird Countdown


Standard Price (4 days): US$ 2490,-. Early Birds (4 days – 20% off): US$ 1990,-. The courses can also be attended independently, you can mix and match. Standard price per person per day: US$ 622.50, Early Birds: US$ 497.50.



Anthony Rhuggenaath
Mobile/Whatsapp: +59996634245
Email: anthony@toptelecomtraining.com



Register your company here. You will receive an email with further instructions to complete the registration.
Payments via bank wire transfer to Okinawa Consulting NV. Early Bird pricing valid until May 16, 2018. Cancellation policy:
  • 100% Refund for cancellations before May 1st, 2018
  • 50% Refund for cancellations from May 1st until May 16, 2018
  • 0% Refund for cancellations after May 16, 2018 (or no-shows)
We have the right to change the dates of the event in case of illness of the trainer or due to other unforeseen circumstances.

Download the syllabus containing detailed topics of the courses here:



Henry Dijkstra - Founder & Technical Director Pulse Telecom

Barbara Dijkstra - Co-owner & Account Executive Pulse Telecom

Henry & Barbara Dijkstra - from Pulse Telecom NZ - have a passion for technology, a passion for foreign cultures and a passion to share their knowledge and experiences.  Since 1980, Henry has been involved in telecommunications as an engineer, a consultant and a technical project manager, working for both operators and vendors.

In 1992, Henry’s passion for foreign cultures lead him to accept new challenges abroad and this started his international career in telecommunications.  Together with his wife, Barbara, Henry has lived and worked in 28 countries in Asia, Europe, the Middle East, Caribbean, Africa and the Pacific. The majority of these countries have been developing nations, in which Henry has held the roles of technical project manager and a subject matter expert. He moved across most of the technology groups found within the fixed and mobile network space especially within the areas of LTE, 3G, FTTX, IP, IN, Billing, VAS, satellite and transmission.

Henry holds a New Zealand and a Dutch passport and speaks English, Dutch and German. He is a keen videographer. Barbara holds a New Zealand passport and is Pulse Telecom's Account Executive. Both Henry and Barbara have attended numerous cultural and business awareness courses in Amsterdam, The Netherlands.

Anthony Rhuggenaath Founder & CEO Okinawa Consulting NV

After acquiring his Bachelor of Science degree in Mechatronics (The Netherlands) and serving a couple of years with the Royal Dutch Marines, Anthony returned to his native island Curaçao and started out as a software developer for BearingPoint Caribbean (former KPMG Information Technology). A seasoned IT professional, served in many roles deploying numerous projects for the government, semi-governmental institutions and the private sector, was a member of the telecommunications work group for the E-commerce Platform initiative, and was in charge of the datacenter operations of the Curaçao government prior to starting his life as an entrepreneur.

Since founding Okinawa Consulting in 2008 he completed several interim assignments in CIO and Project Management positions in the gaming and financial industry, and shocked the local video security market by introducing advanced video storage and mega-pixel technology to the island (way back ;). By forming strategic alliances with both local and international partners he expanded his network, and is currently actively involved in the deployment of several projects in the physical security, hospitality, e-commerce and digital marketing space.

His latest passions: IoT and Hotelier!ONE.


Partner with us and get additional exposure!

As a sponsor your company will be featured and branded on this event page and additionally in all our marketing and promotional activities for this event. Do you wish to partner with us and get more exposure? Become a sponsor!

Check out your sponsoring options here:




June 12, 2018 @ 8:00 AM
June 15, 2018 @ 5:00 PM
US$ 2490
Event Category:
Event Tags:
, , , , , , , , , , ,


Okinawa Consulting NV
Pulse Telecom Training NZ


Port of Spain, Trinidad and Tobago + Google Map